Privacy and Confidentiality

Privacy and Confidentiality is paramount to the success of understanding our clients needs .

Open Door Support Services(ODSS) Privacy Policy Statement
Ensuring that privacy and confidentiality are protected is central to Open Door Support Services (ODSS) operations.
The Australian Privacy Principles set minimum standards covering the legitimate use of personal information. ODSS  is committed to complying with those Principles.
In brief, ODSS  only collects personal information:
which is necessary for the lawful provision of services to clients;
which is given voluntarily and which will be stored securely .
When in possession or control of a record containing personal information, ODSS  will ensure that:
the record is protected against loss, unauthorised access, modification or disclose, by such steps as it is reasonable in the circumstances to take;
if it is necessary for that record to be given to a person in connection with the provision of a service to ODSS, everything reasonable will be done to prevent unauthorised use or disclosure of that record.
ODSS will not disclose such personal information to a third party:
without the individual’s consent; or
unless that disclosure is required or authorised by or under law.
Under no circumstances will ODSS sell or receive payment for licensing or disclosing personal information about employees, members or clients.
All employees and clients of ODSSS have the right of access to all records containing personal information about them.
All inquiries or complaints about privacy should be directed to the Chief Executive.
This statement has been prepared in accordance with the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth).